Why Companies Outsource IT Support

Top Reasons Companies Outsource IT Support
According to the Outsourcing Institute’s Outsourcing Index

    1. Reduce and control operating costs. Outsourcing eliminates the costs associated with hiring an employee, including management oversight, training, health insurance, employment taxes, and retirement plans.
    1. Improve company focus. Outsourcing allows companies to focus on their core competencies.
    1. Gain access to exceptional capabilities. Most IT firms require staff to obtain industry training and current certifications providing a team IT professionals with collective experience.  Companies that outsource an IT firm that specializes in their areas of need, report a much higher return on investment than other companies.
    1. Free internal resources for intended purposes. Outsourcing allows you to retain employees for their highest and best use, rather than wasting their time on things they were not hired to do and that may take them longer than someone who is trained in these specific areas.
    1. Resources are not available internally. If hiring for an IT department is not in your budget, outsourcing can be a feasible alternative for the short or long term.
    1. Maximize restructuring benefits. When restructuring your company to improve costs, quality, service, or speed, outsourcing is an optimal way to keep your non-core business functions stable.  Don’t sabotage your restructuring efforts by failing to keep up with non-core needs
    1. Function difficult to manage or out of control. Outsourcing can help businesses regain control, and successful businesses stay involved with their outsourced team.
    1. Make capital funds available. Outsourcing non-core business functions can allow businesses to spend capital funds on items that are directly related to your product or your customers.
    2. Reduce Risk. Keeping up with the technology needed to be a successful business can be expensive and time consuming.       Outsourcing a professional team with current knowledge and experience can dramatically reduce the risk of implementing the wrong and potentially costly decision.

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